performed in a way that allows and motivates
management to act on information . . .
Are you selecting the right employees?
What do your customers really think about your service?
How effective are your customer service and product knowledge training programs?
How vulnerable are you to losing good customers to a competitor?
(40 questions, 2 essay, up to 10 importance rating
statements and 10 performance rating statements)
On-line data collection
(Data entry costs for paper surveys may be slightly higher
(Cross tabulation of data based on selections for a specific
question)
your customers that you need to increase sales and profits. They are customized for your
company, easy to use, surprisingly cost effective, with quick turn around time (often within a
week). Call us for more information, pricing, and sample feedback reports.
or email bridget@reportmyservice.com
